Continue to Business Support. Copy the following compressed files from the temporary folder to the update source computer. Back up the OfficeScan database and important configuration files before uninstalling the OfficeScan server. If you encounter problems with the uninstallation program, manually uninstall the server. Did this article help you? Preparing an update source for clients that will be rolled back Prepare a computer that will act as update source. Setup Windows operating system type: 
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A confirmation message appears. Back up the OfficeScan database and important configuration files before uninstalling the OfficeScan server.
Trend Micro OfficeScan SP1 | Anti-Virus
Sign In with your Trend Micro Account. The port number displays on the screen. For example, copy the Download folder to the following directory on the update source computer: Use the officsecan program to safely remove the OfficeScan server from the computer.
Apply the ofticescan hot fixes, patches, or service packs for the previous OfficeScan server version. Modify the following settings: The server version should be any of the following: Before uninstalling the OfficeScan Server.
Internet Explorer is detected! The image s in the article did not display properly. Consider the following settings: Since the two output files have the same file name, save them into separate locations so that one file does not overwrite the other.
Uninstallation and rollback of the server and clients/agents in OfficeScan (OSCE)
Preparing the previous OfficeScan server version Prepare a computer with the previous 10.6 server version installed. Always make a backup copy before making any registry changes.
This update source contains the rollback files and components. For more information, refer to the Registry Editor Help. Record the following information for the other OfficeScan server. Uninstalling the OfficeScan Server.
Trend Micro OfficeScan
Back up the OfficeScan server database to a location outside the OfficeScan program directory. Run the uninstallation program. If you encounter problems with the uninstallation program, manually uninstall the server.
Replicate the following OfficeScan Copy the following compressed files from the temporary folder to the update source computer. The server uninstallation program prompts you for the administrator password. Setup Windows operating system type: The article is hard to understand and follow. Take note of the size, not the size on disk. A confirmation screen appears.
To uninstall the OfficeScan server using the uninstallation program: If you need additional help, you may try to contact the support team. Making incorrect changes to the registry can cause serious system problems.
Preparing an update source for clients that will be rolled back Prepare a computer that will act as update source. To check the access permission, right-click each file and select Properties.
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